Your privacy is important to Wimpy’s Plumbing & Air. This privacy policy provides information about the personal information that Wimpy’s Plumbing & Air collects and the ways in which we use that personal information.

Collection of Personal Information

Wimpy’s Plumbing & Air may collect and use the following kinds of personal information:

Information that you provide for the purpose of subscribing to the website services, such as newsletters, or contacting Wimpy’s Plumbing & Air, including your name, email address and phone number.

Any other information that you choose to share with Wimpy’s Plumbing & Air.

How We Use Your Information

Wimpy’s Plumbing & Air may use your personal information to:

Respond to inquiries you send us.

Send occasional marketing materials.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Wimpy’s Plumbing & Air may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We will not sell, lease or rent your personal information to a third party unless necessary by law.

Securing Your Data

Wimpy’s Plumbing & Air takes reasonable precautions to prevent the loss, misuse or alteration of your personal information.

We store all the personal information you provide on our secure servers.

Updates

Wimpy’s Plumbing & Air may update this privacy policy at any time by posting a new version on this website.

Third Party Websites

This website may contain links to other websites. We are not responsible for the privacy policies or practices of any third party.

Verbal opt-in

Wimpy’s Dependable Plumbing Inc dba Wimpy’s Plumbing & Air will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

Opt-In Sharing with Third Parties

Wimpy’s Plumbing & Air will not share your opt-in to an SMS campaign with any third party for their marketing purposes. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Phone numbers and texting opt in data will not be shared/sold/rented to third parties/affiliates for marketing/promotional purposes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

SMS Communication & Consent

By submitting our contact form and signing up for texts, you consent to receive text messages from Wimpy’s Plumbing & Air at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

SMS Opt-Out Instructions & Disclaimer

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Wimpy’s Plumbing & Air. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@lovewimpys.com. You can opt out of ALL messages at any time by replying STOP.

Contact Wimpy’s Plumbing & Air

If you have any questions about this privacy policy or how we use your personal information, please feel free to contact us.